Refund Policy

Last updated: October 6, 2026

1. Refund window

You may request a refund within 14 days of purchase. We may ask for basic purchase or diagnostic information so we can understand the request and prevent abuse.

2. Defective or unusable software

If I.F Personal · 超级个体智能助手单机版 cannot be installed or used as described and the issue cannot be resolved through reasonable support steps, contact us so we can help or arrange an appropriate remedy.

3. Digital delivery and licenses

I.F Personal · 超级个体智能助手单机版 is digitally delivered and includes a license that may be activated on up to two devices at the same time. Refund handling may consider whether the license has been substantially used, transferred, abused, or involved in fraud. This does not remove mandatory consumer rights that apply in your location.

4. How to request a refund

Email support@qmv5.com with the purchase email, transaction reference if available, and a short description of the request. Do not send passwords, full payment-card numbers, or private keys.

5. Paddle transactions

When the purchase is processed by Paddle as Merchant of Record, refund execution may be completed through Paddle and is also subject to the transaction and consumer-protection requirements that apply to that sale.